Using Voice Chat

Click the Voice Chat icon  to open a Voice Chat window on you machine. When you as the HOST open your Voice Chat window, a Voice Chat window will also appear on USER screens if they have a sound card installed. However, the USER cannot use their Voice Chat to speak until the HOST enables that option.

To use Voice Chat you must have a sound card and a microphone. The WebDemo host machine will run in full-duplex or half-duplex depending on the type of sound card you have installed.

The user can raise their hand , which will cause the user’s name to flash a flag on your WebDemo Users Attendee list on your screen. To stop the name from flashing, right-click the user’s name and select Acknowledge from the menu. If you want the user to know that you did see their raised hand, you can tell them using Voice chat.

You can see if you are broadcasting your Voice Chat to a USER by checking your WebDemo Users Attendee List . To activate a User’s microphone, right click the User’s name in the Attendees list and check Voice Chat. Once activated, the Voice Chat icon next to the user’s name turns green on your (the HOST) Attendee List to show you which user(s) have their microphone(s) enabled for speaking during the meeting.

The Voice Chat window consist of three main parts:

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·      The left side contains the volume control and mute check box for the speakers. Check mute if you wish to disable the speakers.

·      The right side contains the volume control and mute check box for the microphone. If the microphone is enabled, you can check mute if you do not want to transmit through your microphone.

·      The bottom portion allows you to choose the audio source ( microphone, wave file or line-in).

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If the right half is dimmed, it means that your microphone is disabled. The host can enable your microphone.

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Above the volume controls there are sound data indicators.

·      The top left shows if audio packets are being received.

·      The top right indicates if your microphone is capturing sound.

The Voice Chat Error ‘Voice Chat could not open Wave Out device. Audio hardware may not be available’ indicates that either the hardware is not available or not configured correctly.

If you are using a half-duplex sound card the Voice Chat window will appear with a TALK button on the bottom. If your microphone is enabled, you can press the TALK button to speak during the meeting.