The file transfer feature lets you easily move files, perform intelligent file transfers and conduct file management activities such as file synchronization and cloning - between your WebInteractive agent's computer and a connected WebInteractive customer's computer.
When you click the File Transfer button on your WebInteractive user interface, a file transfer request is sent to the customer.
The customer must accept your request before you can perform file transfer on their computer.
Using a network, modem or IP connection, you can perform the following basic file transfer tasks between your host computer and a connected user computer using WebInteractive:
Drag and drop to copy selected files or folders from one computer to another.
Delete selected files or folders.
Create new folders.
